Contact us

Our work - Systems built to run, not to demo.

We're measured by what ships. Our reference work runs deep in two domains — field service AI and AI-native unified communications — where the difference between a prototype and infrastructure is the team that has built it before. Client specifics are anonymized where our work is under NDA.

Reference implementations

Unified Communications

Real-time communications, Voice AI

AI-native unified communications, built on real-time infrastructure

A communications platform where AI is a first-class participant on the line — answering, routing, transcribing, and taking action in real time across voice and telephony.

We built the real-time backbone: media streaming, telephony integration, and an event-driven backend engineered to stay reliable at call volume, with structured logging and tracing throughout.

Read case study

The hard part wasn’t the model — it was making real-time voice and telephony dependable. That’s exactly the work they took off our plate.

Program Lead, Enterprise communications team

Field Service AI

Agentic AI architecture, Voice AI

An agentic assistant for the field service trades

A production AI system that lets home-service professionals run their business by voice and chat — creating estimates, scheduling jobs, sending invoices, and answering customer questions.

We designed the agentic architecture: a set of domain agents coordinated through a graph, with durable conversation state, safe CRUD boundaries, and a voice pipeline tuned for hands-busy, on-the-job use.

Read case study

They built the parts of our AI stack we couldn’t — the agent orchestration and the voice loop — and made them reliable enough to put in front of paying customers.

Engineering Lead, Field service software platform

Tell us about your AI systems problem

Start a conversation

Where to reach us

  • United States
    Remote-first engagements
    Serving clients nationwide
  • Get in touch
    hello@pergamonconsultants.com
    Available for new engagements